Note: When we say “Workifys”, we mean Techwiser solutions pvt ltd., and any of its affiliates, including Workifys Payments, Inc. When we say “Site”, we mean, and when we say “Service”, we mean the Site plus any websites, features, applications, widgets, or online services owned or controlled by Workifys and that post a link to this Termis & Conditions.

1. Cancellation by the Client:

    1. If a client wants to cancel a project, they should do so within a reasonable time frame and provide a valid reason for cancellation.
    2. The client may be subject to certain fees or penalties depending on the platform's policies.

2. Cancellation by the Freelancer:

    1. If a freelancer wishes to cancel a project, they should have a valid reason and notify the client promptly.
    2. The freelancer may need to provide a replacement or alternative solution if possible.

3. Dispute Resolution:

    1. If there is a disagreement between the client and the freelancer regarding the cancellation, the platform may step in to mediate and find a resolution.

4. Refund Policy:

    1. Refunds may be granted based on the circumstances of the cancellation.
    2. If the project hasn't started or significant work hasn't been completed, a full or partial refund may be provided.

5. Escrow and Milestone Payments:

    1. platforms use an escrow system where funds are held until specific milestones are achieved. In case of a cancellation, these funds may be returned to the client.

6. Service Fees:

    1. Platforms do not charge any service fee.

7. Penalties and Restrictions:

    1. Depending on the platform's policies, frequent cancellations without valid reasons may lead to penalties or even suspension of the account.

8. Force Majeure:

    1. Both clients and freelancers should be aware of "force majeure" clauses, which account for unforeseeable circumstances (like natural disasters) that might affect the project.

9. Communication and Documentation:

    1. Both parties should maintain clear and transparent communication regarding the project status and any potential cancellations.